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Clipper Repairs

Servicing & Repair costs


STANDARD SERVICE CHARGE

Large machines 57.95
(Heavy and light duty livestock machines, shearing machine and similar)
Small machines 54.95
(Typically dog and cat grooming clippers, trimmers and similar)

PLEASE NOTE:
The standard service charge includes:-
* Inspection of the machine and conducting the manufacturers recommended servicing procedures which include:
* Cleaning and re-greasing
* Re-assembling and mechanically testing
* Mandatory electrical PAT test
* Return Shipping cost with Insurance cover (UK Mainland only.)
* Value Added Tax (As applicable UK & EU residents)

The standard service charge DOES NOT include the supply or fitting of any spare parts as may be found necessary.

All spare parts will be charged as extra items.

Prices quoted include shipment within the UK Mainland, but exclude certain Scottish Highlands regions and postal codes, and exclude all UK off shore Islands.
Shipping charges for these regions and all overseas areas will be separately quoted.

WHAT IS THE AVERAGE TIME BEFORE I GET MY MACHINE BACK?

Repairs 5/7 working days
Servicing: 4/6 working days

UPDATED 16th October 2016

Servicing and Repairs - proceedures


CLIPPER SERVICING

(This included all animal clippers, trimmers and sheep shearing machines)

All types of clippers and trimmers require to be regularly serviced by professional engineers suitably authorised to undertake the work. Most machines require routine servicing beyond what the end user is advised to undertake. This is important as it prevents damage occurring – usually resulting from a lack of routine maintenance.

Seemingly unimportant things such as replacement of driving parts, cleaning of animal hairs which have impregnated the body casing, greasing moving parts and not least checking carbon brushes were applicable, to ensure there is no unnecessary damage to the armature, are all items that need checking

The months of October and November each year generally see a peak in both servicing and repairs of clippers and trimmers and as a result often causes delays exceeding the normal turnaround time of 4/5 working days. As all machines are dealt with in strict order of receipt - please bear this in mind and try therefore to plan ahead, and have your machine serviced before any the peak time of year.

IMPORTANT: PLEASE ENSURE YOU PROVIDE YOUR CONTACT DETAILS WHEN SEND YOUR MACHINE TO US

CLIPPER REPAIRS
When sending a machine for repairs it helps to provide as detailed account as possible of known fault/s or circumstances leading to the problem. The comment "It has stopped" is not as helpful as "It topped after slowing down, emitting a sheet of blue flames from the rear end and smelling strongly of burning rubber." This immediately indicates a "non-starter" with potential electrical problems!

An broken down estimate of the cost of all repairs is given BEFORE ANY WORK IS CARRIED OUT!

IMPORTANT: PLEASE ENSURE YOU PROVIDE YOUR CONTACT DETAILS WHEN SEND YOUR MACHINE TO US

UPDATED 16th October 2016

Frequently Asked Questions


CAN I CHECK OR RESOLVE ANY PROBLEMS MYSELF?
Yes - there are several simple checks you can make before resorting to send your clipper for a possible repair.
1. Consult the trouble shooting section of your clipper manual. Often common faults are listed with recommended solutions.
2. Check the power supply, all fuses and especially any trailing cables being used for either damage or faults.
3. Many mains powered clippers have a "re-set" button which is designed to work rather like an "electrical trip" switch (as in your house) and if sensing a problem to switch off the machine. (A surge in the electrical supply may in some machines trigger this.) Check to see if the "re-set" is "out" If so press it back in using a pointed instrument so as to ensure it has gone right in. If it "trips" again you need to have either the clipper or the installation checked urgently for possible faults.
4. DO NOT ATTEMPT to hold the reset button in whilst clipping. SERIOUS DAMAGE MAY RESULT

DO YOU PROVIDE AN ESTIMATE OF THE COST BEFORE UNDERTAKING ANY WORK?
Yes - we are happy to provide an estimate in all cases where the repairs are likely to Yes - we are happy to provide an estimate in all cases where the repairs are likely to
exceed the normal service figure current at the time.

Our normal procedure is………
On receiving your machine our engineers carry out a complete test and examination.
Following their findings we contact you to inform you of the breakdown of the cost and your instructions are sought before any work is commenced. (Hence the importance of providing daytime contact details! )

Please be aware in order to estimate the repair cost it is necessary to take the machine apart. Should you subsequently decide against the work being carried out, but require the machine returned, a charge of £20.00 plus value added tax is made to cover the labour in re-assembly the machine and the shipping cost of returning it to you.

Please note: Government legislation requires an electrical PAT test to be conducted on all machines over one year old. This is done automatically at the time of any servicing/repairing.

WHAT IS THE AVERAGE TIME BEFORE I GET MY MACHINE BACK?
Repairs 5/7 working days
Servicing: 4/6 working days

PLEASE NOTE
All machine are worked upon in strict order.
As delays can occur at peak times (Oct/Nov)
please send machines for service well before you intend using them

WHAT ARE YOUR CHARGES?
Standard Service Charges
Large machines 57.95
(Heavy and light duty livestock machines, shearing machine and similar)
Small machines 54.95
(Typically dog and cat grooming clippers, trimmers and similar)

PLEASE NOTE
The standard service charge includes:-
* Inspection of the machine and conducting the manufacturers recommended servicing procedures which include:
* Cleaning and re-greasing
* Re-assembling and mechanically testing
* Mandatory electrical test
* Return Shipping cost with Insurance cover (UK Mainland only.)
* Value Added Tax (As applicable UK & EU residents)

IMPORTANT - PLEASE NOTE:
1. The standard service charge DOES NOT include the supply or fitting of any spare parts as may be found necessary.
Spare parts will be charged as extra items.
2. Prices quoted include shipment within the UK Mainland, but exclude certain Scottish Highlands regions and postal codes, and exclude all UK off shore Islands.
Shipping charges for these regions and all overseas areas will be separately quoted.

HOW DO I SEND MY CLIPPER?
1. Wrap your clipper carefully and securely - we would suggest you send it without the blades attached - wrap them separately. Use a strong box, and seal securely.
2. Clearly mark the name and address of the sender on the outside of the box.
3. Make sure you state clearly your name address and contact details including a day and evening telephone number. Plus details of what you require to be carried out and information about any known faults (see above example).
4. CLEARLY STATE if you require any enclosed blades to be sharpened
5. Whatever postal/Carrier service you use, bear in mind parcels do sometimes get mislaid/lost. In fairness very few but nevertheless it happens so always insure for the value of a new replacement. (If you are unsure of this consult our web pages or ring for confirmation - (01424 882900/882211) Some Carriers refund £20.00 on their Economy Parcel Service, which goes a long way to a new "Hauptner 2000" at current market price!

CORDLESS MACHINES with INTERNAL or EXTERNAL BATTERIES
Please ensure that if you send a cordless clipper or trimmer you include the battery (or batteries.) Please include the charger unit with all appropriate power leads. (We need all these component parts in order to correctly assess the repair and machine performance.)
In the case of a 100/115w machine we need the appropriate current converter supplied with the machine and accessories.

Certain types of batteries are now classified as dangerous goods and are subject to New Regulations governing the shipment of batteries under the
SAFE TRANSPORT of DANGEROUS GOODS REGULATIONS
These include lithium batteries when not sent with or in equipment, damaged batteries of any type, together with nickel metal hydride (NiMH) and nickel metal cadmium (NiCd) batteries
All equipment containing cells or batteries, whether being sent within the UK or internationally, must be packed in strong rigid packaging and must be secured against movement within the outer packaging and packed to prevent accidental activation. A lithium battery handling label must be applied, and the sender's name and return address must be clearly visible on the outer packaging.

If you are sending a clipper which includes a battery or batteries with or without the charger unit, or separate battery pack please make enquiries with the shipping service you intend using BEFORE packaging.

Failure to observe the New Regulations could result in the total loss of your shipment.

WHERE DO I SEND MY CLIPPERS TO?
All clippers, trimmers and accessories should be sent to: -

PEASRIDGE S. S. LIMITED
CLIPPER REPAIR CENTRE
STONELINK
STUBB LANE
BREDE
Nr. RYE
EAST SUSSEX
TN31 6BL
UNITED KINGDOM


DO YOU REPAIR/SERVICE ANY MAKE OF MACHINE?
PEASRIDGE S. S. LIMITED Repair & service all makes of clippers and trimmers and professionally sharpen all types of blades. We only carryout repairs using GENUINE MANUFACTURERS spare parts which are cover by manufacturers warranty.

Tel: 01424 882900 or E-mail info@peasridge.co.uk
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Whilst every care has been take to ensure the accuracy of the information given both in the written text and pictures created, neither PEASRIDGE nor any of its staff can accept any responsibly of any type for injury or damage inflicted by or caused to persons or animals by any operator or a third party who has made reference to this web site. Owner/Operators of all such appliance should satisfy themselves as to the accuracy of any statements made, and if they are unsure on any point consult the manufacturer direct.


UPDATED 16th October 2016


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